Communication settings and activities

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Our Communication settings and activities guidance has moved to our new site. Please update your links and bookmarks to our new guidance site  

This page lists some of the ways in which to effectively contact students and staff directly using Moodle.

Message preferences

The message preferences setting allows you to decide how you would prefer to receive all communications from Moodle (this includes items such as forums posts and messages).





To configure your message notification settings, select your profile icon at the top-right of the page and choose Preferences.


On the next page select Message preferences.

This brings up a screen with check boxes and sliders where you can choose who can contact you and configure your Notification preferences.

  • Email: Message notifications will be sent to your City email.

  • CUL Activity Feed:This refers to the Activity Feed block on the My Moodle page. If you enable CUL Activity Feed, then you will see a notification on the the Activity Feed on your My Moodle page.

General Preferences

  • The General preference allows to to use Enter on your keyboard to send messages, rather than selecting the send icon to send a message from Moodle.


Messages are an instant messaging option in Moodle. 

Please note that this method is not as easily accessible for your Lecturers as the other communication methods described on this page, so please only use the messaging option if your Lecturer has asked you to do so.






To access your messages, click on your profile icon at the top-right of the page and choose Messages.

This will open a page with options to search for other Moodle users and select the relevant user. Once you have selected a user, you can write your message in the message input field and click on the send icon. You can now add emoji’s in your messages as well.


On the chat box, clicking on the ellipsis sign will give you the option to block a user and star, mute or delete a conversation.




Your messages will be displayed on the left-hand side. You can search for other users by clicking on the contacts tab and typing their names into the search box.


Forum Communications

Forums provide an area where students and teachers can communicate by posting comments on a discussion.

Forum Subscriptions: Subscription to a forum means that you will receive any posts made to a Moodle forum as an email as well as being able to view it on your Moodle module. This is useful for keeping up to date with posts made within modules. Staff may subscribe you to forums in order to send out important messages about your course or to include you in module activities. To help manage your forum posts there are a few settings within Forum preferences that you can review. 

  1. Click on your profile icon at the top-right of the page and choose Preferences.

  2. Select Forum preferences

  3. Email Digest Type: If set to No digest you will receive an email to your City email each time a post is sent from the forums you are subscribed to. Select the Complete or Daily option if you would prefer these posts to be collated into one email that is received at the end of each day.

  4. Forum auto-subscribe: If you do not want to be automatically subscribed to a forum after you have posted to one, then select No.

  5. Use experimental nested discussion view: Switch to a streamlined view of Forums by enabling Use experimental nested discussion view.

  6. Forum tracking: We recommend setting your forum tracking to Yes: Highlight new posts for me. This will mean that it is clearer when you access your module that you have new forum posts.

  7. Select Save changes.



The Quickmail block allows lecturers and Course Officers to email students by providing a link to a tool that has options for sending emails to all or a group of students on the module. in the course. These emails will be sent to City email account.

Activity Feed Block

The Activity Feed block lists recent course activity, such as updated resources and activities, forum posts and assignment submissions, since the user last accessed the course. It displays on your My Moodle page and displays as Module updates on modules using the City Course Format. Click Visit in an item to go straight to that activity in situ in its module or click Remove to tidy up your feed.

City Email Address 

The majority of Moodle's communication activities can generate a notification to your City email address. This makes it important to review your City email regularly. You can review the City Email Guide for further guidance on City email.