Participating in a Zoom Virtual Classroom

  • You must first activate your City Zoom account and download the Zoom Client for Meetings.

  • Always join City Zoom Virtual Classrooms and meetings using your City Zoom account.

    • You may be unable to join City Virtual Classrooms or be placed into a waiting room if you join with your personal Zoom account. This to to ensure the security of our Zoom Virtual Classrooms.

  • If you have any problems in installing the Zoom meeting client or in activating your Zoom account, please log an incident on the IT Self Service Portal.

  • You need to join Zoom Virtual Classrooms from the Zoom Client for Meetings.

  • To use Zoom effectively we recommend you use a headset rather than PC speakers (if available).

 

Activate your City Zoom account

Download and install the Zoom Client

  • Select Sign In with SSO

 

  •  Enter city-ac-uk in the Company domain input field (Please note the use of hyphens rather than dots.)

  • Select Continue

  • If redirected to City login page enter your City credentials. If prompted press Continue.

A Zoom Virtual Classroom may include several elements including:

  • Audio and webcam content

  • Online chat

  • Presentations and or content displayed via a share screen activity

  • Breakout Rooms where you collaborate with a smaller group of students

  • Responding to online Polls

  • Annotation activities.

Your lecturer is in control of which activities to enable, so you may not see all the features in each Zoom Virtual Classroom.

Remember that Zoom is a Virtual Classroom and expected classroom behaviours apply in both the main Virtual Classroom and the Breakout Rooms.

  • Your lecturer will share a Zoom Virtual Classroom link with you via email or Moodle.

  • Click on the link to the Zoom Virtual Classroom.

  • If you are not signed in to your City Zoom account, then select Sign in with SSO or SSO.

  • Enter city-ac-uk as the company domain. Select Continue.

  • Login with your City email address and password.

  • Enter the passcode provided.

  • You will not be able to join a Zoom Virtual Classroom until the host lecturer is in the room.

Test your audio

If you haven't enabled the setting to automatically join by computer audio, you can test your speaker and microphone before joining

  • After clicking on the link to the Virtual Classroom, click Test speaker and microphone.

  • A pop-up window will display to test your speakers. If you don't hear the ringtone, use the drop-down menu or click No to switch speakers until you hear the ringtone. 

  • Click Yes to continue to the microphone test.

  • Speak and pause. If you don't hear an audio replay, use the drop-down menu or click No to switch microphones until you hear the reply. Click Yes when you hear the replay.

 

  • Click Join with Computer Audio to join the Virtual Classroom with the selected microphone and speakers.

Adding a profile picture to Zoom

To help staff and students get to know you, we recommend adding a profile picture to Zoom. This can help people to put a face to the name when you can’t use your webcam. Follow our screencast for instructions on how to upload a profile photo to Zoom.

Zoom Toolbar Desktop and Laptop

The toolbar located at the bottom of the meeting interface contains icons for the tools and features of the Virtual Classroom.

 

  1. Mute/Unmute controls your microphone This feature may be active for you once you join the Virtual Classroom. Click the icon to mute/unmute your audio.

    1. Remember to mute your microphone when you are not speaking.

  2. Start Video/Stop Video controls your webcam: This feature may be active and broadcasting as you join the Virtual Classroom. Click the icon to stop/start your webcam. You may be asked to switch off your webcam in large Virtual Classrooms.

  3. Participants: Select this icon to review a list of participants currently attending the meeting. Participants may also engage the Raise Hand icon from this window to indicate that they have a question to ask.

    1. Remember to Lower Hand when you have asked your question.

  4. Chat: Select this icon to access the online text chat tool and post chat messages during the meeting. Your lecturer can set who in the meeting you can chat with.

  5. Share Screen: Select this icon to display files or websites. Your lecturer controls access to this icon so you may not be able to Share Screen.

  6. Leave: Leave the meeting.

Additionally, once your lecturer has shared a screen of whiteboard you may get the option of annotating on the screen or whiteboard. Select View options>>Annotate to open annotation.

Zoom Toolbar Mobile

The toolbar located at the bottom of the meeting interface contains icons for the tools and features of the meeting.

 

  1. Mute/Unmute controls your microphone This feature may be active for you once you join the meeting. Click the icon to mute/unmute your audio.

    1. Remember to mute your microphone when you are not speaking.

  2. Start Video/Stop Video controls your webcam: This feature may be active and broadcasting as you join the meeting. Click the icon to stop/start your webcam. You may be asked to switch off your webcam in large Virtual Classrooms.

  3. Share Content: Select this icon to display content from your phone. Your lecturer controls access to this icon.

  4. Participants: Select this icon to review a list of participants currently attending the meeting. You can also find some non-verbal feedback - e.g. Yes/No from the link to Participants.

  5. More: Select this icon to access Chat and non verbal feedback including Raise Hand.

    1. Remember to Lower Hand when you have asked your question.

  6. End: Leave the meeting.

Additionally you may have access to a pencil icon if your lecturer invites you to annotate on a shared screen. Click on the centre of your screen to reveal the pencil when prompted to annotate.

Using Zoom’s Functionality during a meeting

Test your video while in a meeting

  • Click the arrow next to Start Video / Stop Video.

  • Select Video Settings. Zoom will display your camera's video and settings.

 

  • If you don't see your camera's video, click the drop-down menu and select another camera.

 

You can also rotate your camera if needed. Read more about rotating your camera.

Online Chat

  • To participate in, and read the Chat, select the Chat icon from the toolbar or from the More options on a mobile.

  • The chat will open on the right-hand pane. Open chat at the beginning of the meeting, to catch up on any discussions and to reply as required.

 

  • If you are having a problem connecting your audio, video or can’t hear the Virtual Classroom, pop a note into the Chat to let your lecturer know.

  • Your lecturer can control who in the Virtual Classroom you can chat with. You might be able to chat to:

    • No One

    • Lecturer Only

    • Everyone in the Virtual Classroom

    • Everyone in the Virtual Classroom and private chat messages with individual participants.

  • Using the drop-down beside Everyone choose who you want to chat to. Please note, who you chat to may be restricted by the Lecturer.

 

  • Type your chat into the Type message here ... input field and click return to post your message to the Chat.

Provide non-verbal feedback during the Virtual Classroom

  • Click the Reactions button on the taskbar or from More options on a mobile.

  • You can use the Raise Hand icon to indicate that you would like to ask a question or to make a comment. Wait until your Lecturer calls on you to ask your question.

  • Click Lower Hand to lower your hand (this option will only appear if your hand is currently raised).

  • Click on the appropriate icon to provide other non-verbal feedback to your lecturer. To remove the feedback, click on the icon again.

Changing and hiding your view

  • In a Virtual Classroom with lots of participants who are using webcams, you might need to change your view. Your options are Speaker View and Gallery View. These options are available at the top right of the Zoom Meeting Window on a PC or laptop and left hand side of tablet. The text of the view you are in is an option not a title, so it will say Speaker view when in Gallery view and vice versa.

 

  • Additionally, if a lecturer is sharing their screen with you, you may need to enable side-by-side mode from the toolbar that appears across the top of the Zoom meeting.

  • You can also choose to hide your own webcam from your view. This does not turn your video feed off, but removes it from grid of images you can personally see. Others will still be able to see your video if you have it turned on.

  • To hide your self view, select the blue and white elipsis (three dots: ) which appear when you hover over your video feed.

  • Select Hide Self View and your video will disappear from your personal view.

  • To reinstate your video feed in your personal view, navigate to the View menu in the top right corner of the screen and select Show Self View. Your video feed will now appear in your view again.

Live Transcription (Subtitles/Captions)

Your lecturer (or host of the meeting) must first enable Live Transcription in their settings. If you are unable to view the following options, ask your lecturer/host to follow these instructions.

  • To start Zoom’s live transcription service, select Show Subtitle from the Live Transcript menu.

  • This will start auto-generating subtitles for all speech within the Zoom meeting.

  • If you want to refer back to previous subtitles or see them all in one single panel, View Full Transcript will open a record of everything that has been subtitled. This can then be saved to your device.

  • To turn subtitles off, return to the Live Transcript menu and select Hide Subtitle.

Breakout Rooms

The Breakout Room feature enables your lecturer to split a large group of students into smaller groups to facilitate collaboration and discussion. The lecturer will provide instructions of what they want you to do in a Breakout Room. In Breakout Rooms you will be able to:

  • Engage in voice and chat discussion and share your webcam.

  • You will be able to share your screen and/or annotate on a whiteboard.

  • Breakout Rooms are not typically recorded.

  • If you click Ask for Help, it will notify the lecturer that you need assistance and they will be asked to join your Breakout Room.

    • Click Ask for Help in the meeting controls.

       

    • Confirm that you would like assistance by clicking Invite Host.

  • Even if you don’t ask for help, the lecturer can drop into your Breakout Room at any time.

  • You can leave the breakout room and return to the main meeting session at any time.

    • Select Leave Breakout Room. 

    • Choose if you want to leave the breakout room or the entire meeting.

    • When the lecturer ends the breakout rooms, you will be notified and given the option to return to the main room immediately, or in 60 seconds.

  • You will be asked to feedback to all students in your Virtual Classroom via your microphone or a Poll.

Recordings

If your Virtual Classroom was recorded, the lecturer will make the link available to you via Moodle as a consolidation and revision resource.