Kaltura Mediaspace FAQ

 

MediaSpace is City's online platform for educational video and multimedia content. It is available at http://mediaspace.city.ac.uk. Staff and students can use MediaSpace to create, upload, share and publish video, audio & images.

MediaSpace is also completely integrated with Moodle, so that your MediaSpace files are available to you when adding resources to Moodle using the Video Resource tool or allowing students to upload multimedia assignments using the Video Assignment tool.

 

Strictly speaking, Kaltura is the company that supplies MediaSpace, and MediaSpace is the website which you can use to upload, create, manage and edit your media files. The two words "Kaltura" and "MediaSpace" are sometimes used interchangeably.

 

  1. Go to http://mediaspace.city.ac.uk,

  2. Click on the Guest button in the top right and enter your City IT account details.

 

Yes, nearly all functions are available if you access MediaSpace through the browser on your mobile device. There might be some functions, such as editing your video and screen capture, which cannot be done from a mobile device.

 

Students can use MediaSpace in two ways:

Students can use MediaSpace in two ways:

  1. To submit multimedia assignments to a Moodle Video Assignment on one of their module

  2. Using their own MediaSpace account to create, upload and share their own media content, e.g. for a portfolio, blog, website or personal project

 

MediaSpace accepts all common video, audio and image file formats, including:

MediaSpace accepts all common video, audio and image file formats, including:

  • Video: flv, qt, mov, mpg, mpeg, avi, wmv, mp4, m4v

  • Audio: flv, mp3, wav, m4a, wma, flac

  • Image: jpg, jpeg, bmp, png, gif, tif, tiff

 

  1. Log in to http://mediaspace.city.ac.uk/

  2. Click on the Add New menu in the top right of the screen

  3. Select Media Upload

  4. Follow the steps to choose your file, add a name, description and tags

  5. Click Save

 

Files should be under 2GB to be reliably uploaded to MediaSpace. The system processes (transcodes) your media and produces a series of different versions, and plays the correct one in your viewer depending on your device and Internet connection speed. However, the original file is still stored in the system, so large source files will stay on the servers and add to the cost of our licence.

Please try to compress files (video files especially) before uploading. You can use applications like Handbrake or MPEG Streamclip to compress files while retaining the quality. Alternatively, if you create your media in video editing software or using a multimedia authoring tool, choose an appropriate export setting to keep the file size down while preserving the quality.

Handbrake Guidance



Due to the Coronavirus situation, there is increased demand on MediaSpace. This is causing delays in uploading videos, transcoding and the production of subtitles. To ease the strain we do recommend you keep videos small in both file size (consider using Handbrake) and length (bite-size learning resources). We would also recommend uploading videos when demand on MediaSpace is low, for example late at night or early morning.

Handbrake Guidance



As well as uploading and storing your media, MediaSpace can also be used to create multimedia content. Via MediaSpace, you can download a screen capture and video recording app called Kaltura Capture which gives you options for creating and editing video-based presentations which you can upload to your MediaSpace account.

 

By default, entries cannot be downloaded from MediaSpace. To enable downloads, go to your My Media page, find the file you want to download and click Edit to the right of it. On the next page, click on the Downloads tab, then tick the box next to Source and click Save. Now click on the title of your video near the video player. You will find a a Download button available below your video.

To download the video to your computer, click on the Download button. Click on the Download icon under the Actions column. Select Save File and then click OK in the pop-up window. The video will be saved to the download folder in your computer or your chosen destination, depending on the setting of your browser.

Please note: You can only download the source file of clips that are less than 180 days old. After this point, the video will still be available to view, but you won’t be able to download and edit the source file. You will receive an e-mail 20 days before the source file is deleted giving you instructions on how to download source files for safe-keeping. If you need access to the source file of a clip that is over 180 days old, please raise a request via the IT service desk.

 

By default, all entries in MediaSpace are Private only to the owner. Once an item has been created/uploaded, you can change the privacy settings by clicking on the Actions menu below the player window, selecting Publish and choosing one of the following options:

  • Unlisted: Unlisted items are accessible to anyone with a link to the page, with no login required. These items cannot be searched for. The user must have the specific link to the page to be able to access the item

  • Published: An item can be published to a channel with one of the following options:

    • Private: Items in a private channel are only accessible to City staff or students who have been specifically added to the channel

    • Restricted: Any City staff or students can access items in a restricted channel

    • Open: Any City staff or students can access items in an open channel, and they can also add items to the channel

 

To place your videos on a blog or other website, you need to access the embed code.

To access the embed code:

To access the embed code:

  1. Log on to MediaSpace and go to the My Media tab

  2. Locate the entry you want to embed

  3. Click on the Share button below the player window and select the Embed option

  4. A code window appears containing text which you will use to embed your video. Before copying the text in the window, select the size you want using the options below the code window

  5. Copy the text in the code window

  6. Go to the page where you want to embed your video, and use the appropriate method to edit this page and insert the video embed code. The method for this will vary depending on the system you are using. In general, it requires editing the HTML for the page in an editor. Simply pasting the copied text onto a web page will just display the text (which is meaningless to humans) on the page

 

There are two ways to share video and audio content with people outside City:

There are two ways to share video and audio content with people outside City:

  1. Embed the item on another web page, either individually or in a playlist

  2. Make the entry Unlisted, following the steps above

 

There are two options for adding your resources to Moodle:

Add an item which is already in My Media on MediaSpace

Add an item which is already in My Media on MediaSpace

  1. Go to your Moodle module and turn editing on

  2. Click + Add an activity or resource under the relevant section and select the Video Resource option

  3. Give the resource a title and description and then click on the Add media button

  4. A pop-up window opens showing your MediaSpace collection. Search, filter or scroll to find the relevant item and click Select

  5. Click Save and return to course to add it to your Moodle page.

Add a new item

Add a new item

  1. Go to your Moodle module and turn editing on

  2. Click + Add an activity or resource under the relevant section and select the Video Resource option

  3. Give the resource a title and description and then click on the Add media button

  4. A pop-up window opens showing your MediaSpace collection. Click on the Add New menu in the top right of the screen and select Media Upload

  5. Follow the steps to choose your file, add a name, description and tags, and then click Back to browse and embed

  6. Click Select next to the item, which should now appear at the top of your list

  7. Click Save and return to course to add it to your Moodle page.

 

In order to share videos and audio with other City staff/students, you must add them to a channel or make them Unlisted. Unlisted items are available to anyone with a link to the page.

To make an entry Unlisted, follow the steps above to upload your file and, before clicking Save, tick the Unlisted option.

Private, Restricted or Open channels are ways to organise your entries into collections. You can create channels and send the link to the channel to staff/students, so they can access them all from one place. All items in a channel share the same privacy settings. See channels.

 

By default, everything you upload to MediaSpace is private only to you. This means that if you upload a video or audio file and send someone the link to the resource, they will not be able to access it even after logging in (they will see an "Access Denied" message).

This is intended as a security measure so that other people cannot find your content. To make content available to other people, there are sharing options.

The only exceptions to this private-by-default setting are:

  • Playlists and embedded items - these are always publicly available, even if the entry itself is private (see playlists and embedding)

  • Items which are uploaded from within a channel (see channels)

 

Detailed video or audio editing needs to be done offline, using software such as Adobe Premiere Pro, iMovie or Final Cut for video; or Adobe Audition or Audacity for audio. Video editing facilities and software are available at the MILL.

MediaSpace provides two options for editing entries online:

MediaSpace provides two options for editing entries online:

 

A channel is a user generated collection of content that pertains to a group of assigned users. Channel managers and site administrators may give users permission to perform specific actions in a channel. You can access your channels from the My Channels tab on MediaSpace.

To create a channel:

To create a channel:

  1. Log in to MediaSpace. Select My Channels from the user drop down menu on the top right.

  2. On the My Channels page, click Create Channel.

  3. On the Create New Channel page:

    Enter values for:

    • Name – Enter the channel name to display on the Channels page.

    • Description – Enter a summary of the channel content to display on the My Channels page.

    • Tags – Enter a descriptive tag to use in searches.

    • Privacy – Select the privacy settings for the channel.

      • Open – All logged in users can view content but only admin-role users and channel members can contribute content.

      • Restricted – Non-members can view content, but users must be invited to participate

      • Private – Membership is by invitation only and only members can view content and participate.

    • Options – Select the options settings for the channel.

      • Moderate content (Media will not appear in channel until approved by channel manager.)

      • Enable comments in channel

  4. Click Save.

To add members to a channel:

To add members to a channel:

  1. Click into the selected Channel.

  2. Select the Members tab.

  3. Select the Add Member button.

  4. Enter username of member to add, then select Set Permission from the dropdown.

  5. Click Add.



A playlist is an alternative way to display a group of videos. A playlist can be embedded on other web pages but does not have its own URL which can be used as its own web page. A video can be added to multiple playlists, regardless of what channel(s) it is in. Thus you can add one video from each of several channels to a single playlist, and embed that playlist on a web page to create a collection of videos from different channels.

🎞️ Playlists Video Guidance

To create a playlist:

To create a playlist:

  1. Go to http://mediaspace.city.ac.uk and log in

  2. Click on your name in the top right of the screen and select My Media (not My Playlists as you might expect)

  3. Select at least one video that you want to add to a new playlist by ticking the checkbox on the left (you can add further videos from other places later)

  4. Click the Actions button and select + Add to Playlist

  5. On the next screen, create a new playlist by typing a name in the Create New Playlist box and click Create

To add videos to an existing playlist:

To add videos to an existing playlist:

  1. Click on your name in the top right of the screen and select My Media (not My Playlists as you might expect)

  2. Select at least one video that you want to add to a new playlist by ticking the checkbox on the left (you can add further videos from other places later)

  3. Click the Actions button and select + Add to Playlist

  4. On the next screen, tick the checkbox of an existing playlist(s) to add the video(s) and click Save

To embed a playlist:

To embed a playlist:

  1. Click on your name in the top right of the screen and select My Playlists

  2. Select a playlist from the list on the left and click Embed

  3. There are two sets of options to choose: player layout and colour. Pick the options you want to choose how it will display

  4. Highlight the text in the HTML code box and copy it to the clipboard

  5. Go to the page where you want to embed your video, and use the appropriate method to edit this page and insert the video embed code. The method for this will vary depending on the system you are using. In general, it requires editing the HTML for the page in an editor. Simply pasting the copied text onto a web page will just display the text (which is meaningless to humans) on the page

 

 

Students are not able to download videos from Moodle pages or from Mediaspace for offline viewing.