Further Guidance and Support



  Support Contacts

Contact the Service Desk for:

• 'How to' Queries
• Reporting Problems
• Technical & Pedagogical Guidance
• Training Requests
• Meet with an Educational Technologist

Service Desk Details:

http://www.city.ac.uk/itservicedesk
020 7040 8181
Northampton Square, E101



  Training and Staff Development

The university's educational technology team offers a broad range of bespoke activities, for example a short 1-2-1 meeting, small group hands-on training or half-day departmental workshop.

Please submit all general enquiries & specific requests through the Service Desk.

Service Desk Details:

http://www.city.ac.uk/itservicedesk
020 7040 8181
Northampton Square, E101



  Emergencies

For emergency problems including issues with high stakes assessment, please phone the IT Service Desk on 020 7040 8181.

Child pages
  • City Blogs Guidance and Inspiration
Skip to end of metadata
Go to start of metadata
City Blogs is a service for staff and students to blog about learning, teaching and research activities at City. It runs on the CampusPress network which specialises in WordPress blogs for educational institutions. You can login to your blogs at http://blogs.city.ac.uk.

Why Use City Blogs?

Students are using City Blogs in a variety of ways including;

  • Recording Personal Development Planning (PDP) activities
  • Charting project progress
  • Managing group projects
  • Collaborating on the development of course resources
  • Commenting on lecturer-led blogs
  • Interacting with guest speakers

FAQs, in depth guidance and tips

 Request a blog
Log your blog request with the IT Service Desk.  Students and staff can request blogs to support learning and teaching activities. Request public blogs to publicise the work of a department; to disseminate the results of a research project or to promote the work of a club or society. Once your blog has been created you can login using your City username and password. If you have any problems using this service please refer to these guidance pages.
 How do I request accounts and individual blogs for my students?

Please complete the batch create spreadsheet (Click File, Download to download the spreadsheet, complete the spreadsheet and save) and upload the spreadsheet to the IT Service Desk. Remember to add all the staff who require access to these blogs along with the role that they should have. We recommend that blog titles for student blogs have the following naming convention:studentusernamemodulecodeyear.

By default all blogs are set with the privacy setting Only registered users of this blog are able to view it. The blog Administrator(s) can change this from the Dashboard. Click on the Settings menu and select Privacy. From this screen the appropriate privacy setting can be selected and click Save changes.

For an individual student blog, which is not assessed, the student is typically the Administrator (can do everything including complete power over posts, pages, plugins, comments, choice of themes, imports, settings and assign user roles) and tutors are subscribers (can view posts and comments and add comments). For a full breakdown of the roles please see the Edublogs guidance on roles.

For an assessed blog it is recommended to make students Editors (are able to publish posts/pages, manage posts/pages, upload files, moderate comments as well as manage other people’s posts/pages, but are not able to assign and remove user roles)

 How do I set up a module blog that all students can contribute to?

Please complete the batch create spreadsheet (Click File, Download to download the spreadsheet, complete the spreadsheet and save) and upload the spreadsheet to the IT Service Desk. For a module blog, a tutor or module leader is typically the Administrator and each student is either an Author (can write and publish own posts) or Contributor (can write own posts, but the Administrator needs to review and publish the posts). For a full breakdown of the roles please see the Edublogs guidance on roles.

By default all blogs are set with the privacy setting Only registered users of this blog are able to view it. If you want to change these settings you can do this from the blog Dashboards. Click on the Settings menu and select Privacy. From this screen the appropriate privacy setting can be selected and click Save changes.

 How do I select a student’s blog to view?
Go to: https://blogs.city.ac.uk Click Log In. Enter your City username and password Click Log In. From the My Sites tab select a student’s blog and click Visit Site to view it. If you have a large number of student blogs it can be difficult to navigate from the My Sites tab select See All. This opens a page with all of the blogs you are a member of and is much easier to navigate. Select Visit underneath the name of the blog you want to view.
 How do I add a comment/leave feedback on a student’s blog?
From the My Sites tab select your blog or a student’s blog and click Visit Site to view it. Click on the link to comments (this is displayed underneath or alongside the post). Write your comment and click Post comment.
 Why has the comment I posted not appeared?
This could be because the blog Administrator has selected to moderate and approve comments rather than allowing blog users to comment directly on a post.
 My name is appearing on my blog posts as my username how do I change this?

Your display name is automatically set to your username. You may prefer to change this to your full name. To do this:

  1. From the Dashboard click Update profile
  2. From the Display name publically as drop down menu select your full name
  3. Scroll to the bottom of the page and click Update profile.
 How can an external examiner view students’ blogs?
You need to request an external account via the IT Service Desk by providing the name and email address of the external examiner. Include a list of blogs URLs that the external examiner requires access to and indicate what level of access the External Examiner should have on the blogs. The Subscriber role is recommended as this enables the External Examiner to view the blog(s), read comments and write comments.
 How do I set up a personal blog?
Please log your request with the IT Service Desk and provide your username, email, the site URL and the site title. By default all blogs are set with the privacy setting Only registered users of this blog are able to view it.. if you want to change these settings click on the Settings menu from your blog Dashboard and select Privacy. From this screen select the appropriate privacy setting and click Save changes.
 How do I change the theme of my blog?
  1. From your blog Dashboard go to the Appearance menu
  2. Select Themes
  3. Click on Live Preview to see how your blog will look in a new theme
  4. Once you have found one you like, click Save & Activate.

Themes have different functionality so if you change your blog theme you might lose access to widgets in a sidebar. These will move to inactive widgets and can be reused in your new theme. Not all blog themes will display your name or display multiple authors which may make them unsuitable for particular blogs.

 How do I write my first blog post?
  1. From your blog Dashboard or blog view, click on + New tab to open the drop-down menu
  2. Select Post
  3. Type a title for the post
  4. Type your post into the input field
  5. The edit toolbar enables you to spell check, format your text and insert images and files.
  6. You can enter keywords known as Tags to help others to search for posts that are relevant to them in the Post Tags input field on the right of the screen. Tags need to be separated by a comma. Click Add to add the tags to your post.
  7. Once you have completed writing your post you can preview it to ensure it is correctly formatted. Click on Preview.
  8. Close your preview window and from your Dashboard click on Publish. This will make the post visible on your blog and to all Users on your blog.

If you are not ready to post to your blog click Save Draft to save your post for further editing.

Further guidance and a video are available from the Edublogs support site.

 How do I edit a post?

You can edit from Dashboard screen and View screen:
From View:

  • Click on Edit alongside or underneath the post you want to change.
  • Click on Update to save.

From Dashboard:

  • From the Posts menu select All Posts
  • Click Edit underneath the post you want to edit
  • Click Update to save.
 How do I add an image to my post?

From the post text editor, click on the add media icon which is located at the top of the editor. (Hover over an icon for information on its function).

  1. Drag and drop an image from your computer into the uploader or select and browse to the image. The maximum upload file size is 19MB.
  2. In the media options fields you can add a title, description, caption, resize or change the placement of the image.
  3. Click Insert into Post.

Please note: You cannot re-use every image you find in a Google search in your blog. You need to ensure that you are not in breach of copyright when using images. City Library has produced a list of sites where you can re-use images in particular circumstances. Check the individual sites for terms of use as these vary.

 How do I embed a YouTube video into my blog post?

Find the YouTube video that you want to embed.


  1. Click on Share under the videoYouTube embed code
  2. Click on Embed
  3. Copy the code that appears (CTRL C)
  4. Go to your blog and click on + New tab to open the drop-down menu
  5. Select Post
  6. Type a title for the post
  7. Type your text into the input field
  8. Click on the HTML tab on the top right of the post
  9. Paste the YouTube embed code into the input field
  10. Click on the Visual tab on the top right of the post
  11. Click Publish
  12. Click View Post to view and play the video.

Please note : You need to ensure that you have permission to embed the video. If you are ensure of the permissions then you can simply create a link to the video.

 How do I add an external file to my post?

How do I add an external file to my post?

  1. From your blog Dashboard or blog view, click on + New tab to open the drop-down menu
  2. Select Post
  3. Type a title for the post
  4. Type your post into the input field
  5. Go to the section of the post where you want your external file to appear and click on Upload/Insert icon above the text editor.
    Select files to upload

    Select external files to upload


 How do I move between my blog and my blog dashboard?
When you are viewing your blog hover over the blog name in the tab on the top toolbar and menu will appear select Dashboard. When you are viewing your Dashboard click on the blog title in the tab on the top toolbar to view your blog. If you have multiple blogs hover over the blog you want to access from the My Sites tab and select Visit Site.
 How do I view comments that have been made on my posts?

You can set up email notification for comments on your blog.

  1. From the Settings menu select Discussion
  2. Click the checkbox alongside E-mail me whenever… Anyone posts a comment. (These notifications will be sent to your @city.ac.uk email address)
  3. Click Save changes.

Your blog Dashboard also displays recent comments. If you are viewing your blog you can see a count of the number of comments for each post and clicking on the number of comments opens these for you to read.

 What is the difference between posts and pages?
Posts appear in reverse chronological order with the newest post on top. Pages tend to used for static content that does not need to be regularly updated. See the Edublogs guidance for more information on this topic.
 How do I add a page to my blog?

Pages are not part of the chronological blog stream and are more suited to static content that doesn’t need to be updated regularly.

  1. From your blog dashboard or view click on + New
  2. Select Page
  3. Give your page a Title
  4. You can add content (e.g. text, images, links) into the input field
  5. Once you have finished click Publish.

Note : You can nest pages under other pages by making one the parent of the other. You can do this from the Page Attributes section of the Add Page/Edit screen by selecting the appropriate Parent page from the drop-down menu.

 How do I add a widget to my blog?

Please note you need to be the blog Administrator to add a widget. A widget is a tool or piece of content that you can add to the sidebar of your blog.

  1. From the Appearance menu in your blog Dashboard select Widgets
  2. Click on the desired sidebar to expand (so you can add the widgets)
  3. Drag and drop the individual widgets from the Available Widgets or Inactive Widgets menus to the appropriate sidebar
  4. The widget automatically opens for you to configure. Configure as required.
  5. Click Save and then Close.

Additional instructions and a video on widgets are available from: Edublogs help: Changing your sidebar widgets.

 How do I add a sub-page to my blog?
  1. From your blog dashboard or view click on +New and select Page
  2. Give your page a Title
  3. You can add content (e.g. text, images, links) into the input field.
  4. From the Page Attributes menu select the page that you want to be as the Parent page from the Parent drop-down menu and your new page will nest underneath the page you have selected as your Parent page.
  5. Once you have finished click Publish.


 How do I change the order in which my pages display?
  1. From the Pages menu on the blog Dashboard select All Pages
  2. Click edit on the page you want to set as your first page
  3. From the Page Attributes section input the Order number for the page. 1 is the first page, 2 is the second and so on.
  4. Repeat steps 2 & 3 for each page in your blog.
 How do I add users to my blog/class blog?

From the Users menu on the Dashboard select Add user. Input the users City username (e.g. sbbg123 or abxy123), select the appropriate role from the Role drop-down menu and click Add user. For a full breakdown of the roles please see the Edublogs guidance on roles.

If you need to add a batch of users complete the batch create spreadsheet and log a request with the IT Service Desk.

  • No labels